poto you shouldve taken a holiday.
it happend to me last summer for about 14 days. all i needed was a new box, but they were only prepared to send me it once i had verfied everything, they even sent over a engineer from about 50 miles away and sent me a new cable and software cd and loads of other bullshit.
anyway i just chilled out and watched every single episode of dog the bounty hunter lol
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